5 - Manufacturing Products
IN THIS LESSON: Start by downloading the worksheet, then watch the video and use it to follow along and apply what you are learning before moving on to the next lesson.
What to Do If Your Product Order Is Wrong: Damaged, Missing, or Incorrect Inventory
Your order arrived! Yay! Now it is time to count everything, check for damage, and make sure you received what you actually ordered. In this video, I walk through what to do if your manufacturer sends the wrong amount, damaged products, or incorrect items, plus when it is worth contacting customer service. I also talk about why being kind but clear usually gets better results, how to track repeated issues, and when it might be time to find a new manufacturer. This video is part of the SleepyHead Art Business Launchpad, my free learning center that helps artists grow their skills and generate income from their art.
👇 What you’ll learn in this video
When to contact your manufacturer about damaged, missing, or incorrect products
Why counting your inventory helps you catch problems before you sell or ship orders
